SHIPPING & DELIVERY INFORMATION
At La Cote Mystic and WH2O we’ve worked to determine the best, most efficient shipping methods based on the merchandise you have selected. We always use the best, safest and most affordable shipping methods available to us. Please be patient as there are shipping delays due to COVID-19 pandemic.
DOMESTIC SHIPPING INFORMATION
Our shipping methods vary, depending on the weight and size of the item(s) that you have selected.SMALL ITEM SHIPPING OPTIONS
- UPS STANDARD DELIVERY— Your order should arrive within 3-5 business days. Price dependent on weight and size of item(s).
- UPS EXPRESS DELIVERY— Your order should arrive within 2 business days. Price dependent on weight and size of item(s).
- IN-STORE PICKUP— In the area? Stop by and pick up your order when it’s convenient for you. Available anytime during store hours. Free.
- COMPLIMENTARY DELIVERY— La Cote Mystic and WH2O Gift Cards ship free of charge. Fine Jewelry (over $200) will ship free of charge.
SALE MERCHANDISE RETURNS
All Sale items are final sale and not subject to return. No exceptions.
INTERNATIONAL SHIPPING INFORMATION
We do our best to accommodate all needs and ship to most requested locations. Please note that all items shipped to international addresses are subject to additional charges, depending on destination and local duties and taxes. Please email us at [email protected] for shipping quotes and more information on rates and restrictions.
We are confident that you’ll love your purchase from La Cote Mystic / WH2O, but understandably there may be a reason to return or exchange an item. Our policy differs according to the type of item(s) being returned. All skin care products, lotions, oils, soaps, moisturizers etc. cannot be returned and are final sale thank you for your understanding as the health and safety of our staff and customers is our priority. All Jewelry MUST have all price tags and labels still attached in order to return them. Email us at [email protected] to begin your return with Subject line RETURN. All returns must be within two weeks of purchase. All Returns will be in the original condition received and returned at the cost of the customer.